L4d2 Terms & Conditions – A Complete Guide for Malaysian Members

By accessing or using the l4d2 platform in any manner — including browsing the website, registering an account, making a deposit, or participating in any game — you confirm that you have read, understood, and agreed to be fully bound by these Terms & Conditions.

These l4d2 Terms & Conditions constitute a legally binding agreement between you (hereinafter referred to as the "Member") and l4d2 (hereinafter referred to as the "Platform"). This Agreement takes effect from the date you first register an l4d2 account and remains in force for as long as your account is active.

Use of the l4d2 platform is restricted to individuals who:

• Be at least 21 years of age at the time of registration;
• Residing in Malaysia or a Malaysian citizen;
• Not be on any self-exclusion list maintained by a gambling authority;
• Possess full legal capacity to enter into a binding agreement;
• Not act as an agent or representative for any third party without l4d2's written consent.

Each individual is permitted to hold only one (1) l4d2 account at any given time. Registering multiple accounts using the same or different information is strictly prohibited and constitutes a serious breach of these Terms & Conditions. l4d2 employs advanced detection technology to identify multiple account registration attempts.

During registration, you are required to provide accurate, truthful, and complete information, including:

• Full name as stated on your Malaysian identity card (MyKad);
• An active and reachable Malaysian phone number;
• A valid and active email address that belongs to you;
• Malaysian bank account or e-wallet details for withdrawal purposes.

You are fully responsible for ensuring that all information in your l4d2 profile remains current and accurate. Should any of your personal details change, you must update them promptly through the account settings section or by contacting the l4d2 support team.

L4d2 accepts deposits via popular and trusted local Malaysian payment methods. All transactions are processed in Malaysian Ringgit (MYR) and credited to your account almost instantly once payment is confirmed by the payment service provider.

Deposit methods currently accepted by l4d2 are:

• Touch 'n Go eWallet — Credited within seconds;
• GrabPay — Credited within seconds;
• Boost — Credited within seconds;
• ShopeePay — Credited within seconds;
• DuitNow — Credited in under 2 minutes;
• FPX via Maybank2u — Credited in under 2 minutes;
• FPX via CIMB Clicks — Credited in under 2 minutes.

The minimum deposit amount per transaction is RM 20. Daily, weekly, and monthly deposit limits can be set by members themselves through the Responsible Gambling section in l4d2 account settings, as part of our spending control programme.

L4d2 offers members a wide variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, free spins, slots rebates, and prize tournaments. Each bonus is subject to wagering requirements and specific rules stated on the relevant promotions page.

The general terms applicable to all l4d2 bonuses are as follows:

• Each bonus may only be claimed once per member, unless otherwise stated;
• Bonuses cannot be directly converted to cash without first meeting the wagering requirements;
• The wagering requirement for each bonus is explicitly stated in the specific terms of that promotion;
• L4d2 reserves the right to void any bonus suspected of being obtained through fraud, system abuse, or a breach of terms;
• Any bonus awarded to a member who is subsequently found to hold multiple accounts will be fully forfeited;
• The time limit for using a bonus will be stated in the specific terms of each promotion.

The l4d2 Welcome Bonus of up to RM 1,888 is exclusive to new members making their first deposit. Wagering requirements and minimum bet limits when using bonus funds are as stated on the promotions page. The 10% weekly cashback is calculated based on net losses (deposits minus withdrawals) for the relevant weekly period and is credited every Monday.

L4d2 offers over 200 games including video slots, live casino, and table games. Each game operates using a Random Number Generator (RNG) system that has been independently audited by internationally accredited bodies, ensuring that every spin, card hand, or game outcome is entirely random and fair to all players.

General rules applicable to all games on l4d2:

• Game results recorded by the l4d2 server are final and cannot be disputed unless there is substantial evidence of a clear technical failure;
• Any winnings resulting from a technical failure, software bug, or unforeseen circumstances on the l4d2 platform are void and will not be paid out;
• Members are not permitted to use any assistance software, automated bots, or other methods that provide an unfair advantage over the platform or other players;
• The minimum and maximum bets for each game are displayed within the game interface and are subject to change at l4d2's discretion;
• L4d2 reserves the right to withdraw or discontinue any game at any time without prior notice.

For live casino games such as No Comm Baccarat, the result announced by the dealer is final. Any dispute regarding a live game result must be reported to the l4d2 support team within 24 hours of the relevant game session ending, with the table number and game time provided as reference.

You are solely responsible for keeping your l4d2 account username and password secure. We strongly recommend using a strong password (a combination of uppercase letters, lowercase letters, numbers, and symbols) and never sharing your login credentials with anyone.

L4d2 member security responsibilities include:

• Never share your account password or PIN with anyone, including family members;
• Log out of your l4d2 account after each session, especially when using a shared device;
• Notify l4d2 immediately if you suspect unauthorised access to your account;
• Avoid using unsecured public Wi-Fi networks to access your l4d2 account;
• Ensure that any device you use to access l4d2 is kept up to date with the latest security patches.

L4d2 will not be held liable for any losses resulting from unauthorised access to your account caused by your own negligence in safeguarding your login information. However, l4d2 will provide full assistance throughout the investigation and account recovery process in the event of a security incident.

L4d2 is committed to processing all valid withdrawal requests promptly and efficiently. Withdrawals are processed back to the same payment method used for the deposit, in compliance with anti-money laundering (AML) procedures.

L4d2 withdrawal terms and procedures:

• The minimum withdrawal amount is RM 50 per transaction;
• Withdrawals may only be made to a Malaysian bank account or e-wallet registered in the member's own name;
• All applicable bonus wagering requirements must be fully met before winnings can be withdrawn;
• L4d2 reserves the right to request identity verification documents (KYC) before processing a withdrawal — including a copy of your MyKad and a recent bank statement;
• Processing time is typically between 5 and 30 minutes under normal conditions; l4d2 VIP players enjoy priority withdrawal processing;
• For withdrawals exceeding RM 5,000, l4d2 reserves the right to take up to 24 hours for additional security verification purposes.

L4d2 reserves the right to suspend or close any member account without prior notice in the event of a breach of these Terms & Conditions. Such action may be taken on the following grounds:

• Providing false information during registration or the KYC process;
• Holding or operating multiple l4d2 accounts;
• Using automated software or bots to play;
• Engaging in fraudulent activity or any attempt at money laundering;
• Disrupting or attacking l4d2's technical systems;
• Violation of any applicable Malaysian laws.

Alternatively, members may choose to close their l4d2 account at any time by contacting our support team. Prior to closure, all valid account balances (after deducting any bonus funds that have not met wagering requirements) will be returned to you via your registered payment method.

The l4d2 Self-Exclusion Programme allows any member who feels that gambling is beginning to have a negative impact to voluntarily block their own access to the platform for a set period — whether 30 days, 90 days, 6 months, or permanently. A self-exclusion request can be submitted through the Responsible Gambling or by contacting l4d2 support directly.

L4d2 provides its gaming platform services on an "as-is" basis and makes no guarantee that the platform will be available at all times without interruption, free from errors, or that it will meet your specific expectations as a user.

L4d2 is not liable for:

• Losses or damages arising from technical disruptions beyond l4d2's control, including internet outages, power failures, or third-party server failures;
• Losses resulting from a member's own negligence in maintaining the security of their account;
• Losses arising from legitimate game outcomes in accordance with the established game mechanics;
• Any incidental, indirect, or consequential damages arising from the use of the l4d2 platform.

In all cases, l4d2's maximum total liability to any member shall not exceed the net deposit amount made by that member in the 30 days preceding the liability claim. This provision does not affect any rights consumers may have under applicable Malaysian consumer protection law.

L4d2 reserves the right to amend, update, or modify any part of these Terms & Conditions at any time without prior individual notice to members. That said, l4d2 is committed to keeping members informed of any material changes through:

• A prominent notice on the l4d2 platform's main page;
• An email notification to the address registered on your account;
• Push notifications to l4d2 mobile app users (where applicable).

Your continued use of the l4d2 platform following the publication of any changes to these Terms & Conditions will be deemed as your acceptance of those changes. If you do not agree with the changes made, you have the right to close your l4d2 account and withdraw any eligible remaining balance.

These l4d2 Terms & Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising from or in connection with this Agreement shall first be resolved through negotiation, and if unsuccessful, through arbitration in Malaysia in accordance with procedures agreed upon by both parties.